ATTENTION: Billing/consumer inquiries: To pay your bill online or check your balance login: https://consumer.ucfs.net/ To mail a payment: Submit a Power of Attorney, request a payoff amount, or a paid-in-full statement, email customerservice@ucfs.net. Consumer Service hours: General Phone: 800-344-5000 Business inquiries – to talk about your company financing your consumers: To log into the MyUCFS merchant portal, go to: https://distributor.ucfs.net/. Businesses can call in Credit Applications to: UCFS Headquarters in Cleveland, OH:For Consumers
UCFS had a recent system error in our consumer payment processing which led to a small number of accounts not having payments applied correctly.
If this is your situation, please know we are actively working to resolve the problem.
If you have questions, please contact UCFS customer service at 800-338-6507 or customerservice@ucfs.net.
Email: customerservice@ucfs.net
Call: 800-338-6507
UCFS Payment Center
PO Box 856290
Louisville, KY 40285
If you are a business representing a consumer, (POA or other documents) send documents to: customerservice@ucfs.net.
Monday – Friday: 8 am – 10 pm ET
Saturday: 8 am – 1 pm ET
Sunday: 9 am – 2 pm ETContact Form For Consumers
For Businesses
Hours: M-F, 8:00 am – 5:00 pm ET
Phone: 877-373-3482
Email: info@ucfs.net
Send POA documents to: customerservice@ucfs.net
800-344-5000, select your language, press 1, then 1.
United Consumer Financial Services
865 Bassett Rd.
Westlake, Ohio 44145Contact Form For Businesses
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