UCFS billing/consumer inquiries: Call: 800-338-6507 UCFS has contracted with Cedars Business Services to service consumer accounts and handle account recovery. You may reach back out to them at: SUBMIT A POWER OF ATTORNEY TO: customerservice@ucfs.net. To pay your bill online or check your balance, login: https://consumer.ucfs.net/ To mail a payment: To request a payoff amount or a paid-in-full statement, email customerservice@ucfs.net. Consumer Service hours: SUBMIT A POWER OF ATTORNEY TO: customerservice@ucfs.net. To log into the MyUCFS merchant portal, visit: https://distributor.ucfs.net/. Current UCFS merchant customers can contact UCFS Headquarters in Cleveland, OH:For Consumers
Email: customerservice@ucfs.net
Please allow 24-72 hours for a reply.
Try calling us during off-peak hours: 8-9 am ET and 7-10 pm ET.
Email: customersupport@cedarsbiz.com
Call: 800-980-3357
Website: https://cedarsbiz.com
UCFS Payment Center
PO Box 856290
Louisville, KY 40285
Monday – Friday: 8 am – 10 pm ET
Saturday: 8 am – 1 pm ET
Sunday: 11 am – 2 pm ETContact Form For Consumers
For Businesses
To talk with a salesperson about your company
financing your consumer customers, complete
a form and a salesperson will call you back soon!
Client Services by calling: 800-344-5000,
select your language, press 1, then 1
Or send an email to clientservices@ucfs.net
For current merchant program questions,
send an email to: info@ucfs.net
United Consumer Financial Services
865 Bassett Rd.
Westlake, Ohio 44145