Billing/consumer inquiries: To pay your bill or check your balance login: https://consumer.ucfs.net/ Submit a Power of Attorney, request a payoff amount, or a paid-in-full statement, email customerservice@ucfs.net. Consumer Service hours: Mail payments to: General Phone: 800-344-5000 or 440-835-3230 Business inquiries – to talk about your company financing your consumers: To log into the MyUCFS merchant portal, go to: https://distributor.ucfs.net/. Businesses can call in Credit Applications to: UCFS Headquarters in Cleveland, OH:For Consumers
Email: customerservice@ucfs.net
Call: 800-338-6507
If you are a business representing a consumer, (POA or other documents) send documents to: customerservice@ucfs.net.
Monday – Friday: 8 am – 10 pm ET
Saturday: 8 am – 1 pm ET
Sunday: 9 am – 2 pm ET
UCFS Payment Center
PO Box 856290
Louisville, KY 40285Contact Form For Consumers
For Businesses
Hours: M-F, 8:00 am – 5:00 pm ET
Phone: 877-373-3482
Email: info@ucfs.net
Send POA documents to: customerservice@ucfs.net
800-344-5000 or 440-835-3230, press 1
United Consumer Financial Services
865 Bassett Rd.
Westlake, Ohio 44145Contact Form For Businesses
