Contact Us

For Consumers

Billing/consumer inquiries:
Email: customerservice@ucfs.net
Call: 800-338-6507

To pay your bill or check your balance log in: https://consumer.ucfs.net/

Consumer Service hours:
Monday – Friday: 8 am – 10 pm ET
Saturday: 8 am – 1 pm ET
Sunday: 9 am – 2 pm ET

Mail payments to:
UCFS Payment Center
PO Box 856290
Louisville, KY 40285

General phone:
800-344-5000 or 440-835-3230

Business inquiries
Hours: M-F, 8:00 am – 5:00 pm ET
Phone: 877-373-3482
Email: info@ucfs.net

To log into the MyUCFS merchant portal, go to: https://distributor.ucfs.net/.

Businesses can call in Credit Applications to:
800-344-5000 or 440-835-3230, press 1

UCFS corporate headquarters in Cleveland, Ohio:
United Consumer Financial Services
865 Bassett Rd.
Westlake, Ohio 44141

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