April 3, 2020 (Cleveland) – Amid ongoing uncertainty and concern during this time, United Consumer Financial Services (UCFS) is committed to assisting our customers who have been impacted by the Coronavirus (COVID-19) pandemic. Customers who contact UCFS can request a 30-day payment deferral. Those on deferral will not incur a late fee and not be credit rated while the deferral is in place.
President Nick Codispoti said, “Our thoughts are with those impacted by the virus, either directly or indirectly. UCFS customer support employees are working safely in the office and remotely, and ready to take calls or emails from our customers experiencing income loss or financial hardship due to the Coronavirus. This is how we would want to be treated if in a similar situation beyond our control.”
UCFS customers can call us at: 800-338-6507 or send an email to: customerservice@ucfs.net.
David Girt, Director of Account Services said, “UCFS has provided help to customers before during times of need. Most recently, UCFS helped government employees during the 2019 shutdown and to individuals impacted by hurricanes or flooding. By moving a customer’s current payment to the end of their loan is how we are helping our valued customers, and without additional fees.”
UCFS is fully staffed, has not reduced hours, and call wait times are very short. Customers who call will be asked a few simple questions to confirm their situation, meaning that no report will be sent to a credit agency which could negatively affect a customer’s credit score.
About United Consumer Financial Services Company: UCFS provides businesses the opportunity to offer financing for their customers. UCFS serves a wide variety of industries including home products/cleaning systems, medical equipment and procedures, retail sales, tax relief businesses, funeral services, and many more. UCFS is a Scott Fetzer company. www.ucfs.net Contact: Janice Schenk, 440-835-6643 or jschenk@ucfs.net.